Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges for orders from Pava Fashion’s online shop vary depending on the location and shipping method chosen. Pava Fashion offers free shipping on all orders over $75. For orders below $75, the shipping fee will be calculated at checkout based on the destination and selected shipping option. Please note that delivery charges may be subject to change, and any applicable fees will be clearly displayed during the checkout process.

Pava Fashion’s online shop accepts various payment methods to provide convenience and flexibility to its customers. The accepted payment methods include:

  1. Credit and Debit Cards: Pava Fashion accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can securely enter their card details during the checkout process.

  2. PayPal: Customers can choose to pay using their PayPal account. This option allows for a secure and convenient payment experience, using funds from the customer’s PayPal balance or linked bank account.

The delivery time for orders placed on Pava Fashion’s online shop may vary depending on several factors such as the destination and shipping method chosen. Here are some general guidelines:

  1. Dispatch Time: Pava Fashion aims to process and dispatch orders as quickly as possible. Typically, orders are processed within 1-3 business days from the date of purchase. Please note that during peak seasons or promotional periods, there might be slight delays in processing times.

  2. Shipping Method: Pava Fashion offers shipping options to various locations. The available shipping methods and carriers will be displayed during the checkout process. The estimated delivery time will depend on the shipping method chosen, and it can range from 5 to 8 business days for orders shipped within the United States.

  3. International Deliveries: For international orders, the delivery time may be longer due to customs clearance procedures and distance. It is advisable to check the estimated delivery time provided during the checkout process or reach out to the customer support team for more specific information regarding international deliveries.

  4. Tracking Information: Once your order is dispatched, Pava Fashion will provide you with tracking information, allowing you to monitor the progress of your shipment. You can use this information to get updates on the estimated delivery date.

It’s important to note that these are general estimates, and actual delivery times may vary depending on external factors beyond Pava Fashion’s control, such as customs delays or unforeseen circumstances. For more precise delivery information, it is recommended to refer to the tracking details provided or contact Pava Fashion’s customer support team.

At Pava Fashion, the security and protection of your personal information is of utmost importance. The online shop takes comprehensive measures to ensure a secure and safe shopping experience for its customers. Here are some key points regarding the security and protection of your data:

  1. Secure Connection: Pava Fashion’s website utilizes industry-standard encryption protocols, such as Secure Sockets Layer (SSL) technology, to establish a secure connection between your web browser and their server. This encryption ensures that any information you provide during the shopping process is transmitted securely and cannot be intercepted by unauthorized parties.

  2. Payment Security: Pava Fashion employs trusted and reputable payment gateways to process online transactions. These payment gateways utilize advanced security measures, including encryption and fraud detection tools, to protect your financial information during the payment process. You can choose to pay for your purchases using secure payment methods, such as credit cards or PayPal, which offer additional layers of security and buyer protection.

  3. Data Protection: Pava Fashion has implemented strict privacy policies and practices to safeguard your personal data. Any information you provide, such as your name, address, or contact details, is handled in accordance with applicable data protection laws. Pava Fashion does not sell, share, or disclose your personal information to third parties without your explicit consent, except where required by law or for order fulfillment purposes.

  4. Secure Account Management: If you create an account on the Pava Fashion website, it is essential to choose a strong and unique password to protect your account. Pava Fashion encourages users to regularly update their passwords and advises against sharing account credentials with others to maintain the security of your personal information.

While Pava Fashion takes significant measures to ensure the security and protection of your data, it’s important to note that no method of transmission or storage over the internet is 100% secure. Therefore, it is advised to exercise caution and follow best practices when shopping online, such as keeping your devices and software up to date, using secure networks, and being mindful of phishing attempts or suspicious links.

For more detailed information regarding Pava Fashion’s security measures and data protection practices, you can refer to their Privacy Policy or reach out to their customer support team for further assistance.

After placing an order on Pava Fashion, the following steps typically occur:

  1. Order Confirmation: Once you complete the checkout process, you will receive an order confirmation email from Pava Fashion. This email will contain the details of your order, including the items you have purchased, the shipping address, and the payment information provided.

  2. Order Processing: The Pava Fashion team will begin processing your order. This involves verifying the availability of the items, preparing them for shipment, and conducting any necessary quality checks. The processing time may vary depending on the specific products and current order volume.

  3. Shipment and Tracking: Once your order is ready to be shipped, Pava Fashion will arrange for its delivery through their trusted shipping partners. You will receive a shipping confirmation email with a tracking number that allows you to monitor the progress of your package. This tracking number can usually be used on the carrier’s website to get real-time updates on the delivery status.

  4. Delivery: Your package will be delivered to the shipping address provided during checkout. The delivery timeframe will depend on the shipping method selected and your location. Pava Fashion strives to ensure timely delivery, but please note that unforeseen circumstances or external factors may occasionally cause delays.

Regarding data protection, Pava Fashion takes the security and privacy of your personal information seriously. They employ various measures to safeguard your data during the ordering process. This includes using secure encryption technology to protect the transmission of your information and partnering with trusted payment gateways that adhere to industry-standard security practices.

Furthermore, Pava Fashion has implemented strict privacy policies and practices to ensure the protection of your data. They do not sell, share, or disclose your personal information to third parties without your explicit consent, except where required by law or for order fulfillment purposes.

It’s important to note that while Pava Fashion takes significant steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, it is advisable to exercise caution when providing personal information online and to follow best practices for online security, such as using strong passwords, keeping your devices and software updated, and avoiding suspicious links or phishing attempts.

If you have any concerns or questions regarding the ordering process or data protection, it is recommended to review Pava Fashion’s Privacy Policy or reach out to their customer support team for further assistance.

Yes, when you place an order on Pava Fashion, you will receive an invoice for your purchase. The invoice serves as a proof of payment and includes important details regarding your order. Here are some key points to know about the invoice:

  1. Delivery Method: The invoice will be sent to the email address associated with your order. Please ensure that the email address provided during the checkout process is accurate and accessible.

  2. Contents of the Invoice: The invoice will contain information such as the order number, date of purchase, a list of the items you have ordered, their prices, any applicable discounts or promotions, and the total amount paid.

  3. Payment Confirmation: The invoice serves as confirmation that your payment has been successfully processed. It provides transparency and allows you to verify the accuracy of the transaction.

  4. Record-Keeping: It is advisable to keep a copy of the invoice for your records, as it can be useful for future reference, returns, or exchanges. You can either save a digital copy or print it out for your convenience.

If you have not received the invoice or require a copy of it, please check your email inbox, including the spam or junk folder, as it may have been redirected there. In case you still cannot locate the invoice, or if there are any discrepancies or issues with it, it is recommended to reach out to the Pava Fashion customer support team. They will be able to assist you further and provide the necessary assistance regarding your invoice and order details.

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